Reviews
Reviews
The group as a whole was really amazing. The comment about being involved in decisions made about me, I don't really find relevant as know decisions were made? This question is confusing and not sure whether it means the process before the group or the actual group itself.
My therapist [name removed] is amazing at what she does, she went above and beyond for me. I can’t thank her enough for helping me get my life back, at the start of therapy I thought there was no chance that id ever overcome my anxiety but [name removed] made me believe it was possible and guided me every step of the way. Not only did she give me the best treatment that was ideal to my needs, she gave me advice and reassurance that I was capable of getting better. The help I received from my therapist will stay with me forever and I’ll always be grateful for the difference [name removed] and this service has had on my life. Thank you for everything and I’m so lucky I had the chance to be your patient.
Excellent from start to finish and a back up plan for the future
I felt totally supported and safe during my treatment and was treated with respect and compassion. I also felt like I was being totally listened to and understood. The treatment was really beneficial and I will take a lot of positive tools from my sessions.
What a useful suggestion. I have passed it to the service manager for discussion with the team. Best wishes, Hugh Jones, Patient Experience Manager
it is handled with care and explained well
I had [name removed] as a CBT therapist and she enraptured each of the ethos and values above. I had such a wonderful experience where now I can manage my OCD type behaviours and anxiety on a daily basis. It honestly changed my life and everyone around me has noticed. I was treated as an individual with a holistic approach. Please could this be acknowledged by [name removed]’s supervisor as I know [name removed] spoke to her supervisor about the phobia intervention too and we managed in 6 weeks to get me to a place where I can now walk into a GP practice and have a blood test! I’ve been in private psychotherapy which worked to some extent with past trauma but the progress I saw with CBT really helped me day to day and in the long run, has helped me manage anxiety about future events.
[name removed] was amazing. She made me feel comfortable and relaxed. She also listened to what I had to say and didn't make me feel that what I had to say was stupid or not worth listening to. We approach each session as a team and I was made to feel that what I had to say was worth listening too I have suffered on and off with mental health issues since my early twenties. [name removed] picked up what no other Gp, therapist or Psychiatrist has in the last 30+ years when I've needed help, that I may be on the Autistic spectrum. Thanks to her I have now been referred to the Autism team, she has also advised me about noise cancelling headphones which have radically changed my life and made things more bareable. I am so grateful to her...she has literally made life worth living again
Can’t thank the team enough. They’ve been brilliant to get to the nitty gritty reasons I got into the position I did and says to help myself get into a better position.
I felt absolutely at ease with the treatment I received. Very professional while also being very understanding and helpful.
[name removed] gave me space and time to talk and recapped what I had said. She was kind, empathetic and supportive.
Thank you for your kind words. I have passed your comment about the phone meeting to the service manager. Best wishes, Hugh Jones, Patient Experience Manager